An established UK manufacturing organisation is seeking a HR Officer to provide proactive HR support at its busy, unionised Hereford site. This full‑time, on‑site role covers recruitment, employee relations, compliance and day‑to‑day HR operations.
The position is permanent, working 37.5 hours per week, with a salary of £38,000 dependent on experience. Start date will align with notice period.
Duties will include (but are not limited to):
- Act as the first point of contact for all HR queries, providing accurate advice and guidance to managers and employees
- Manage end‑to‑end recruitment and onboarding, including agency liaison, assessment centres, right‑to‑work checks, ITAR compliance, inductions and all associated documentation
- Oversee absence management processes by coordinating Occupational Health referrals, monitoring sickness reporting and ensuring return‑to‑work procedures are completed
- Provide HR administrative support across compensation, benefits, payroll changes, pensions, GDPR and employee file management
- Support employee relations activity by assisting with investigations, note‑taking, drafting reports and advising on policies, procedures and employment matters
- Coordinate temporary labour processes, monitor agency performance, process invoices and ensure all pre‑employment and performance requirements are met
- Lead continuous improvement activity across HR processes, identifying gaps, streamlining workflows and ensuring consistent, compliant and efficient HR service delivery
Experience required:
- Previous experience in a HR role within a fast‑paced, results‑driven environment, ideally manufacturing or industrial
- Strong practical working knowledge of UK employment law and HR best practice
- Confident using Microsoft Office applications, including Word, Excel and PowerPoint
- Experience working with HR information systems, ideally SAP or similar HRIS platforms
- Proven ability to manage competing priorities, work under pressure and deliver high‑quality HR support
- Strong communication and interpersonal skills, with the ability to build effective relationships across all levels
- Demonstrates excellent interpersonal and communication skills, with a friendly, approachable and confident manner
- Highly organised and systematic, able to manage competing priorities and work effectively under pressure to meet tight deadlines
- Shows strong ethics, a positive can‑do attitude and a clear sense of urgency when resolving issues
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
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