Jobs in Ixworth

Service Advisor
£30,000 Basic Salary | £38,400 OTE
Monday to Friday 8:00am – 6:00pm | Saturday 8:00am – 2:00pm
Permanent | Full Time
Our client, a busy and successful main dealership, is looking to recruit an experienced Service Advisor to join their Aftersales team.
This is an excellent opportunity for a customer-focused automotive professional who enjoys delivering outstanding service, building strong customer relationships, and working within a fast-paced dealership environment.
What's on Offer?
* £30,000 Basic Salary
* £38,400 OTE (£8,400 Bonus at 100% Performance)
* Established and successful Aftersales department
* Ongoing training and development opportunities
* Long-term career progression within a growing business
Duties & Responsibilities
* Acting as the main point of contact for customers throughout the service and repair process.
* Booking vehicles into the workshop for servicing, maintenance and repair work.
* Keeping customers updated on vehicle progress and managing expectations.
* Liaising closely with Technicians and Workshop Control to ensure efficient workflow.
* Preparing estimates, service documentation and invoices.
* Identifying opportunities for additional repair work and upselling where appropriate.
* Delivering exceptional customer service to encourage repeat business and customer loyalty.
* Ensuring all administration is completed accurately and efficiently.
Your Background & Skills
* Minimum 3 years' experience as a Service Advisor within the motor trade.
* Strong customer service and relationship-building skills.
* Excellent communication and organisational abilities.
* Ability to work effectively in a busy, target-driven environment.
* Professional, positive and customer-focused approach.
* Strong attention to detail and administration skills.
* Full UK Driving Licence preferred.
Why Apply?
* Competitive basic salary and achievable bonus structure.
* Join a busy and established dealership operation.
* Work alongside an experienced and supportive Aftersales team.
* Genuine opportunity for long-term career development.
If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.
Apply today with your CV for immediate consideration