Job Purpose
The post holder is primarily responsible for providing a high quality administrative support service to the Claims & Inquest Department
The post holder will be required to liaise with a wide range of internal and external contacts, including claimant’s solicitors, trust solicitors, HM Coroner and the courts, Release of Information Team, Medical Records Team and the Quality & Safety Team.
Main Duties and Responsibilities
* Administration in the claims & inquest office
* Administration of claims
* Inquests - supporting the co-ordinated processing of requests from the Coroner’s Office
* Assist with the bi-annual claims & inquests reports
* Assist with Freedom of Information requests.
Skills & Experience
* Legal qualification, education (such as A-level) or keen interest in Law
* Excellent written and oral communication skills
* Attention to detail
* Ability to liaise and work efficiently with clinical and non-clinical staff within the trust up to and including consultant level
* Ability to deal confidently and competently with external contacts including the NHSR, Solicitors, Coroner’s Office, litigants-in-person and other members of the Quality & Safety Department.
* Information processing (IT skills)
* High level keyboard and computing skills
* Previous experience of working with Datix or equivalent database systems
* Ability to produce accurate and well- presented documents promptly
* Ability to download documents via a variety of bespoke web- based electronic data transfer systems
Salary description
£17.48 - £17.48 per hour