Order Management Assistant (Supply Chain)
London EC1 | Hybrid Working (3 days office / 2 days home)
£35,000 – £39,000 per annum + benefits
12-Month Fixed-Term Contract
We’re partnering with a global premium spirits business to recruit an Order Management Specialist to join their UK operations team based in Central London.
This is an excellent opportunity for someone with experience in drinks, FMCG, food & beverage or consumer goods environments who enjoys working in a fast-paced, customer-focused operational role.
Working within a collaborative supply chain team, you’ll play a key role in ensuring customer orders are processed accurately and delivered on time, while coordinating closely with third-party logistics providers, customers and internal stakeholders.
Key Responsibilities
- Manage customer order processing accurately and efficiently using SAP
- Coordinate with third-party logistics and warehouse partners to ensure on-time deliveries
- Resolve customer delivery, stock and supply chain queries
- Build strong relationships with customers and logistics providers
- Support order fulfilment and operational performance across the UK market
- Liaise with internal teams including supply chain, finance and operations
- Monitor and manage service levels and delivery performance
- Support wider supply chain and customer operations activities as required
Experience Required
- Experience within the drinks industry is highly desirable
- FMCG, food & beverage or consumer goods backgrounds also considered
- Previous experience in order management, customer operations, customer supply chain or logistics coordination
- Experience working with SAP or similar ERP systems
- Strong communication and stakeholder management skills
- Comfortable working in a fast-paced operational environment
- Excellent attention to detail and organisational ability
- Experience liaising with warehouses, logistics providers or customers would be advantageous
- EDI knowledge beneficial but not essential
What’s on Offer
- Opportunity to join a globally recognised premium consumer brand business
- Hybrid working model
- Collaborative and supportive team environment
- Strong operational exposure across customer supply chain and logistics
- Potential for longer-term opportunities beyond the initial contract
For more information or a confidential discussion, please apply directly.