Do you want to help support the community and residents to provide safe, warm and healthy homes?
Broadland and South Norfolk Councils' Housing Standards team has an exceptional track record of supporting the community. As a Housing Standards Enforcement Officer, you will lead on unauthorised encampments and provide day to day management of the Council's Temporary Stopping Place for Gypsies & Travellers.
You will also deal with residents' concerns around unsafe homes with a focus on houses in multiple occupation and ensure appropriate interventions are in place resulting in enforcement action where appropriate. The role is responsible for complex case management and ensuring the Council uses its statutory obligations to comply with legislation and provide the best outcomes for residents.
What you'll be doing…
Provide expert legislative evidence to stakeholders, including the political environment as required to ensure the Council complies with its legal obligations.
Respond to Gypsy and Traveller issues, forming a strong partnership approach to providing support to the traveller community, taking proactive steps to deal with illegal sites and enforcement action when required.
Take a lead role in the day to day management of the authorities temporary stopping pace for Gypsies and Travellers.
Actively discovering houses in multiple occupation applying the authorities licensing procedures and carrying out appropriate enforcement in this field.
Providing specialist advice in Housing Standards areas of work, ensuring all legal obligations are met and planned for, keeping up to date with changes in legislation and providing expert support to staff on cases to advise on legal issues as required, particularly when enforcement action is likely.
Acting as a complex case officer to take forward challenging cases to conclusion, including enforcement action, summary court proceedings, obtaining warrants and serving of notices and orders when appropriate.
Undertake any other Environmental Health duties as may from time to time be reasonably required by the Housing Standards Senior Manager.About You
You will bring substantial experience in housing and community enforcement, including a proven track record of managing complex casework and liaising effectively with customers while applying relevant legislation.
With an Environmental Health Degree, Diploma, or equivalent qualification, and registration with the Environmental Health Registration Board or Chartered Practitioner Programme, you will be confident in leading investigations, able to take appropriate enforcement action, authorise and sign legal notices and summonses and represent the Council as a witness in legal proceedings, and provide specialist advice to colleagues and elected members.
You will have a strong understanding of current legislation, guidance, case law, and corporate policies, together with excellent problem-solving, decision-making, and communication skills. Your ability to negotiate, influence others, and build positive working relationships will help achieve successful outcomes in often challenging situations.
As the role requires work across multiple locations, you must also be able to travel independently as required.
Closing date: 6th September 2026
Interview date: To be confirmed
Why Join Us?
We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.
You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.
The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.
South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service
Salary description
£42287.00 - £47191.00 per year