Key responsibilities:
* Coordinate with warehouse teams to ensure all screening, weighing, and packaging requirements are completed prior to shipment.
* Prepare, review, and submit accurate customs declarations and export documentation in compliance with regulations.
* Schedule and manage bookings and collections across multiple transport modes to meet vessel and flight deadlines.
* Serve as the main point of contact for customers, transport providers, and carriers, ensuring smooth communication throughout the export process.
* Consolidate and finalise all shipping documentation, including manifests, to ensure accuracy and compliance.
* Collaborate with overseas agents, providing shipment updates, pre-alerts, and resolving operational issues as they arise.
* Support invoicing processes and other operational tasks to maintain efficient logistics workflows.
* Conduct post-shipment follow-ups to confirm customer satisfaction and identify additional service opportunities.
What you’ll need:
* Minimum 2 years’ experience in export operations (airfreight and seafreight)
* Experience completing export documentation, including Certificates of Origin where required
* Experience with customs declarations
* Familiarity with CNS and Destin8; experience with forwarding software (e.g., Multi-freight) is a plus
Monday to Friday, 09:00 – 17:00
£30-35k DOE
This role is perfect for someone looking to develop their career in logistics with a supportive and highly motivated team. If you would like to find out more details please apply today
Salary description
£30000.00 - £35000.00 per year