The role will primarily focus on LCL deep-sea imports, so previous experience in ocean import operations is essential. There will also be exposure to airfreight imports, making this a varied opportunity for someone with a broader freight forwarding background.
The Role
Working as part of the imports team, you’ll manage shipments from arrival through to final delivery, coordinating with customers, shipping lines, hauliers, depots, suppliers and other service providers.
The successful candidate will be comfortable working in a busy operational environment where accuracy, organisation and communication are essential.
Key Responsibilities
* Managing day-to-day LCL import shipments from arrival through to delivery
* Monitoring vessel schedules and tracking incoming shipments
* Liaising with customers, suppliers, shipping lines, hauliers and depots
* Arranging collections and deliveries in line with customer requirements
* Opening and maintaining internal shipment files
* Preparing customer invoices
* Processing supplier invoices and investigating any discrepancies
* Keeping customers updated throughout the import process
* Ensuring deliveries are organised efficiently and within agreed timescales
* Following up with customers after delivery to ensure a positive service experience
* Identifying any operational issues and resolving them promptly
* Supporting the wider imports team when required
About You
We’re looking for someone with at least two years’ experience within freight forwarding, ideally gained within a small to medium-sized forwarder.
You must have solid experience handling deep-sea imports, particularly LCL, as this will form the majority of your workload.
Experience with airfreight imports would also be beneficial.
You’ll ideally have:
* Previous experience in an import operations role within freight forwarding
* Strong knowledge of deep-sea import procedures
* LCL import experience
* Good understanding of the wider freight forwarding process
* Experience working with shipping lines, hauliers and depots
* Experience using CNS and Destin8 would be advantageous. The company currently operates using Multi-Freight, so experience with forwarding systems would also be useful.
What's on Offer?
* £30,000–£35,000 salary, depending on experience
* Monday to Friday, 9:00am–5:00pm
If you're an experienced Import Operator, Import Coordinator, Import Executive or LCL Import Specialist with a strong background in deep-sea freight forwarding and you're looking for a temp-to-perm opportunity, we'd love to hear from you
Salary description
£30000.00 - £35000.00 per year