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We’re looking for an experienced Operative Development Manager to join our growing Northwest Water team!
The Operative Development Manager (ODM) will be responsible for enhancing the knowledge, skills, and overall growth of operatives within the workforce. This role will focus on upskilling existing employees, integrating new skilled & non-skilled workers, and ensuring a steady influx of well-trained operatives. The ODM will develop and implement training programs, instil a strong work ethic, and oversee both on-site and off-site training initiatives.
What’s in it for you…
We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.?
Competitive Salary with overtime opportunities
28 days holiday inclusive of bank holidays + option to buy up to 5 additional days
Know someone great? Refer them to us and receive a £1000 for every referral*
Company Pension Scheme
Career development and funded professional qualifications
24/7 virtual GP access
Mental health support & counselling services
Cycle to Work Scheme
Employee discount platform with savings on supermarkets, gyms, mobile phones and more
Life Assurance cover
Enhanced Maternity Pay
Long Service Awards
Paid volunteering opportunities
What you’ll be doing
Training & Development:
Facilitate in-house training to align operatives with the company’s Technical Development Frameworks.
Accompany operatives on-site to enhance practical knowledge and skills.
Organize on-site training for operatives to observe various aspects of drainage, including infiltration, repairs, CCTV surveys, etc.
Oversee off-site training focused on compliance, software systems, paperwork completion, vehicle audits, and client systems.
Collaborate with the PMO team to manage external mandatory training requirements.
Skill & Knowledge Enhancement:
Instil a positive work ethic, ensuring operatives take pride in high-quality work and proper equipment maintenance.
Develop a training program suitable for non-skilled, semi-skilled, and skilled operatives.
Use a Capability Matrix to track and manage employee training and skill development.
Ensure all operatives achieve the first level of the matrix, aiming for a highly trained, multi-skilled workforce.
Operational Support:
Work closely with industry professionals and the Operations team to align training initiatives with Ipsum’s ethos.
Coordinate with Severn Trent Training Centre for specialised training sessions.
Attend external specialist courses provided by manufacturers to gain relevant skill sets.
Ensure a universal approach where operatives can work across various platforms and job types.
What we’re looking for:
Ideally, you’ll bring previous experience in a similar role, a safety-focused approach to work as well as:
Significant leadership and people management skills and an ability to build and develop high performing teams from across the business and
Coach and mentor as appropriate
Well-developed communication and interpersonal skills
So, what’s next?
Our Talent Acquisition Team will work with the hiring manager to review candidates and arrange interviews – so keep an eye on your phone!
Our commitment to Equal Opportunities...
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.
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