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Our client a well respected estate agent in Chelsea, is currently seeking a Lettings Negotiator to join their team. The ideal candidate will be a determined and driven, well presented negotiator with a proven track record of hitting targets, and a good market knowledge of the London area with at least 12 months experience in sales & lettings. Some experience of dealing with new build property would be an advantage but is not essential.
Key Responsibilities
* Respond to prospective tenants’ enquiries and qualify applicants’ requirements, budgets and timescales.
* Match applicants to suitable properties and arrange and conduct property viewings.
* Liaise with landlords and tenants.
* Maintain records on a CRM
* Utilise AI platform
* Build and maintain strong relationships with applicants, landlords and corporate relocation contacts.
* Negotiate rental offers and terms professionally, balancing client requirements with commercial objectives.
* Follow up promptly with applicants and progress interested parties through the lettings process.
* Maintain accurate records and follow company procedures and sound business ethics.
* Contribute to the growth and reputation of the branch by delivering excellent customer service and achieving agreed targets.
Key skills and experience
You will ideally be able to demonstrate:
* A track record of meeting and exceeding sales or performance targets.
* Strong communication and negotiation skills.
* A professional, well presented manner and a customer first mindset.
* A strong team player
* Tenacity, initiative and the ability to work independently.
* The ability to build and nurture trusted relationships with people at all levels.
* Good knowledge of the London property market, or a willingness and ability to develop this quickly.
* A collaborative approach and the motivation to contribute to the wider success of the business.
Training and Career Progression
Training and development are provided, including ARLA Propertymark training and access to additional courses. For someone who consistently achieves targets and contributes positively to the team, there are opportunities for progression within the business. The next level of progression offers a higher basic salary and additional annual leave