£13.12 per hour | Monday - Friday, 9am - 5pm
We are looking for a confident and organised Administrator Team Lead to join a busy and supportive environment. This is an exciting opportunity for someone who thrives in a fast-paced setting, enjoys leading a small team, and is passionate about delivering excellent service.
You will play a key role in ensuring the smooth day-to-day running of the service, supporting both patients and clinicians while managing a variety of administrative processes.
What You'll Be Doing
Supporting the full patient journey from referral through to discharge
Managing patient calls and responding to queries from patients, therapists, and other stakeholders
Booking appointments and ensuring all systems are updated accurately
Typing and formatting clinical assessment letters
Maintaining and updating patient records across multiple internal systems
Logging and processing new referrals efficiently
Managing shared inbox queries and resolving issues in a timely manner
Coordinating consultant and therapy diaries across systems and Outlook
Welcoming and assisting visitors on site in a professional mannerTeam Leadership
Managing and supporting a small team of 2 administrators
Providing guidance, oversight, and day-to-day support
Helping to develop and grow the confidence of a newer team
Creating a positive, collaborative working environmentWhat We're Looking For
Strong administration experience within a busy environment
Confident communicator, able to engage with people at all levels
Calm and professional under pressure
Approachable, personable, and positive attitude
Excellent organisational and time management skills
Strong attention to detail and accuracy
Good IT skills, including Microsoft Office (full training on systems will be provided)
A supportive and proactive team player with leadership capabilityAdditional Information
Full training provided, with a structured handover
Temporary to permanent opportunity with long-term potential
Working hours: Monday to Friday, 9:00am - 5:00pmThis is a fantastic opportunity to step into a varied role where you can make a real impact, support a growing team, and develop your leadership skills in a rewarding environment.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£13.12 - £13.12 per hour