Company values and core behaviours
The post holder will be expected to operate in line with our company core behaviours & values, which are to be:
Motivated: Positive, enthusiastic, and always engaged in whatever we do.
Dedicated: Committed to being the best and producing the best.
Commercial: Aware of our business, our impact, and our value.
Visionary: Constantly looking at how we can adapt, improve, and innovate our Industry. Creating a winning experience for our colleagues and customers through our work environment, training, and people management.
United: Always working together as part of a team, valuing our people and their contribution to our success.
Knowledgeable: Experts in our field, always striving to understand our industry better.
Key responsibilities
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Delivering exceptional hospitality and creating memorable guest experiences through professional, engaging, and knowledgeable service.
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Preparing and serving cocktails, wines, beers, spirits, coffees, and soft drinks to consistently high standards.
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Promoting premium spirits, signature serves, cocktails, and wine pairings through natural and effective upselling.
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Maintaining exceptional standards of cleanliness, organisation, and presentation across all bar and guest-facing areas.
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Ensuring both the pub bar and restaurant bar are fully stocked, organised, and service ready at all times.
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Supporting stock management processes, including deliveries, stock rotation, stock takes, and waste reduction.
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Working closely with the host, floor, and kitchen teams to deliver seamless service and consistent hospitality standards.
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Accurately processing orders and payments using POS systems and company procedures.
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Assisting with opening and closing procedures and ensuring all areas are left to the required standard.
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Ensuring compliance with licensing legislation, Challenge 25 requirements, health and safety standards, and company policies.
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Contributing ideas and feedback to improve service standards, the drinks offer, and the overall guest experience.
Please note that the duties and responsibilities outlined as above are not exhaustive and may be subject to change as required to meet the needs of the business.
Essential
Previous experience working behind a bar within a pub, restaurant, gastropub, hotel, or hospitality venue.
Experience preparing and serving cocktails in a fast-paced environment.
A genuine passion for hospitality, food, and drink.
Strong communication and interpersonal skills with the confidence to engage with guests.
A positive, professional, and team-focused attitude.
Ability to remain calm, organised, and efficient during busy service periods.
Excellent attention to detail and commitment to high standards.
Pride in personal presentation and professionalism.
Flexibility to work evenings, weekends, and peak trading periods.
Desirable
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Experience working in a high-end gastropub, restaurant, cocktail bar, or hotel.
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Knowledge of premium spirits, cocktails, and current drinks trends.
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Experience using POS systems.
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Basic wine knowledge and an interest in learning food and wine pairing.
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Experience working within a quality-led hospitality environment.
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WSET level 1 or 2. ( Training may be provided)
Salary description
£12.71 - £12.71 per hour