Head of Product Management Coaching
📍 Edinburgh/Leeds/Manchester/Bristol (Hybrid + occasional travel to other UK hub locations)
📅 Initial 6‑month contract | Potential extension through to end of 2027
Are you a senior Product leader passionate about customer-centric transformation and elevating product management practices at scale?
We're partnering with a major, highly regulated organisation embarking on a significant Product Excellence and operating model transformation. As Head of Product Management Advisory, you'll play a pivotal role in shaping product maturity, influencing senior stakeholders, and embedding world-class product practices across a complex enterprise environment.
The Opportunity
This is a strategic leadership position where you'll lead a Product Advisory capability, working directly with executive stakeholders, product leaders, and transformation teams to strengthen product management maturity and drive meaningful organisational change.
You'll act as a trusted advisor, coach, and change agent—helping leaders shift mindsets, modernise ways of working, and create stronger connections between customer outcomes, product strategy, and business value.
What You'll Be Doing
- Lead and evolve the Product Management Advisory capability across the organisation.
- Define product management maturity frameworks, standards, and improvement interventions.
- Coach senior product, technology, and business leaders to strengthen product thinking and customer-centric decision-making.
- Embed excellence across product discovery, strategy, prioritisation, experimentation, roadmap development, and outcome measurement.
- Partner with agility and transformation leaders to align product maturity with delivery and operational excellence.
- Influence executive stakeholders and challenge existing behaviours to drive positive change.
- Develop and mentor Product Management Coaches, ensuring consistency and quality of delivery.
- Champion customer-centricity across governance, prioritisation, and strategic decision-making.
- Support large-scale transformation initiatives focused on modernising product management practices, tooling, and ways of working.
What We're Looking For
- Significant experience leading Product functions within large organisations.
- Proven success building, scaling, or transforming product organisations.
- Deep expertise across product operating models, product strategy, discovery, and customer-led innovation.
- Strong experience coaching senior leaders, executives, and cross-functional teams.
- Ability to influence and negotiate at executive level, particularly in environments undergoing change.
- Experience operating within complex, regulated environments.
- Strong understanding of how product management, agility, governance, and delivery excellence interact.
- A track record of driving measurable business impact through improved product practices and organisational transformation.
Key Traits for Success
✅ Executive presence and credibility
✅ Exceptional stakeholder management and influencing skills
✅ Passion for customer-centric thinking
✅ Strong coaching and mentoring capability
✅ Ability to navigate resistance and bring people on the transformation journey
✅ Strategic mindset with hands-on practicality
Why This Role?
This is a rare opportunity to sit at the centre of an enterprise-wide transformation and shape how product management is practiced across a large organisation. You'll have a genuine opportunity to influence senior leadership, improve customer outcomes, and leave a lasting legacy on a high-profile transformation programme.
Pontoon is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Pontoon is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.