Jobs in Goffs Oak

The Senior Regional Facilities Manager will lead FM operations across five East London campuses, managing and developing a team of Building Managers to deliver high standards in service, compliance, and performance. The role requires a strong, proactive leader who can drive regional improvement, manage stakeholder relationships, and ensure consistent excellence across a complex multi-site portfolio.

Client Details

This opportunity sits within a leading property and asset management organisation operating across the UK, delivering best-in-class facilities management services to a diverse client base. The organisation is known for its strong people culture, high service standards, and commitment to innovation, sustainability, and continuous improvement.

The role supports a high-profile education portfolio spanning multiple campuses across East London, including specialist arts and music institutions. These sites are vibrant, fast-paced environments requiring a strong operational presence, proactive leadership, and a focus on delivering an exceptional experience for students, staff, and visitors.

Working within a growing national FM structure, the Senior Regional Facilities Manager will play a key leadership role in driving performance across the region, elevating standards, and embedding consistency through improved processes and team development. This position forms part of a wider UK leadership team and contributes to shaping strategy, culture, and service excellence across the portfolio.

This is an excellent opportunity for an experienced FM leader who thrives on challenge, is highly self-motivated, and is looking to make a tangible impact through leadership, culture, and operational excellence.

Description

Provide strategic and operational leadership across a portfolio of five campuses in East London
Directly manage and lead a team of five Building Managers, ensuring high performance, accountability, and consistency of service delivery
Act as a strong "leader of leaders," developing capability within the Building Manager cohort and addressing performance gaps where required
Drive a culture of excellence, continuous improvement, and high expectations across the regional team
Lead from a distance, maintaining visibility, engagement, and performance oversight across multiple sites
Oversee all aspects of facilities management delivery, ensuring best practice across hard and soft services
Ensure robust compliance with all health & safety, statutory, and regulatory obligations across the portfolio
Take ownership of escalations, ensuring issues are addressed effectively, professionally, and in a timely manner
Lead contractor management across the region, ensuring strong performance, value for money, and service quality
Challenge underperformance, drive accountability, and ensure contractors meet agreed KPIs and service standards
Oversee procurement inputs and support consistent contractor management processes across sites
Build and maintain strong stakeholder relationships across campus environments, engaging effectively with occupiers, staff, and client representatives
Act as a senior point of contact for key stakeholders, driving confidence in FM delivery and service standards
Promote a highly visible and engaging FM presence across campuses, supporting a positive and collaborative environment
Drive improvements in regional performance through enhanced processes, systems, and ways of working
Identify opportunities to raise standards across the London region, aligning delivery with broader UK FM strategy
Contribute to the development of national FM initiatives, working alongside senior peers to shape best practice
Play a key role in shaping team culture, fostering collaboration, trust, and high engagement across the regional FM function
Support organisational growth by bringing new ideas, energy, and innovation into the team
Work closely with senior leadership peers across the UK to ensure consistency and alignment of service deliveryProfile

Experience in a senior Facilities Management role, ideally overseeing multi-site or regional portfolios
Proven experience managing and developing high-performing teams, including direct management of Building Managers or similar roles
Strong leadership capability, with confidence to drive performance, manage underperformance, and set clear expectations
Demonstrable experience leading FM delivery within complex, multi-stakeholder environments (education or campus-based environments desirable)
Knowledge of health & safety legislation, statutory compliance, and risk management within FM
Strong contractor management experience, including performance monitoring, escalation handling, and service improvement
Experience managing escalations and critical incidents in a professional and solutions-focused manner
Highly effective stakeholder engagement skills, with the ability to influence and build relationships at all levels
Strong commercial awareness and ability to drive value and performance across services
Self-motivated, proactive, and able to operate autonomously across a distributed estate
Strong cultural alignment with collaborative, people-focused environments
Recognised Facilities Management, Property, or Building Services qualification (or equivalent experience)
IOSH Managing Safely (essential)
NEBOSH (desirable)Job Offer

Salary c. £70k
Opportunity to lead a high-profile, multi-site London portfolio
Strong career progression within a growing national FM structure
Collaborative, people-focused culture with a focus on development and internal progression
Employee ownership model with profit share opportunities
Comprehensive benefits package including pension and annual leave