📍 Glastonbury, Somerset
🕒 Monday to Friday, 8:00am – 4:00pm
💰 £29,000
About the Role
We’re on the lookout for a proactive and personable Customer Service Advisor to join a welcoming, close-knit team in Somerset. This is a brilliant opportunity for someone who thrives in a fast-paced environment and takes pride in delivering outstanding customer service.
If you enjoy being at the heart of operations, keeping things running smoothly, and making a real difference to customers every day — this could be the role for you.
Key Responsibilities
Handling customer orders via phone and email with professionalism and efficiency
Accurately pricing and processing orders
Inputting orders onto the live shipping system
Managing amendments and updates to existing orders
Keeping customers informed with timely delivery updates
Providing general administrative support and assisting with ad hoc office tasks
About You
Confident, friendly, and professional on the phone
Highly organised with the ability to juggle multiple tasks
Strong attention to detail and accuracy
A proactive team player with a positive attitude
Experience within a builders’ merchant or similar environment would be beneficial, but isn’t essential — full support will be provided.
Team & Support
You’ll be working closely with Jake, a long-standing and valued member of the team, who will provide full training and ongoing support to help you succeed and feel at home from day one.
What’s in it for You?
25 days holiday plus bank holidays
Free on-site parking
Share saver scheme
Employee benefits scheme
Company pension
If you are interested in this opportunity, please click apply
Salary description
£29000.00 - £29000.00 per year