Employability Advisor | Career Coach | Employment Support | Welfare to Work
Location: Workington, Cumbria
Salary: £26,988 per annum
Contract: Permanent
Hours: Full-Time and Part-Time opportunities available
Role Overview
We are recruiting a motivated and people-focused Employment Advisor to join a busy and supportive employability team in Workington.
This is an excellent opportunity for somebody who enjoys helping others achieve their goals and would like to build a career within employability, welfare-to-work, recruitment, customer service, education, community support or related sectors.
As an Employment Advisor, you will provide one-to-one support to individuals seeking employment, helping them identify opportunities, overcome barriers and take positive steps towards sustainable work. You will develop personalised action plans, deliver employability support and build strong relationships with local employers and community partners to create opportunities for participants.
We are particularly interested in candidates with strong transferable skills. Previous employability experience is beneficial but not essential. If you have experience in customer-facing roles, recruitment, sales, coaching, education, social care, housing, health & wellbeing, community support or similar environments, we would love to hear from you.
Key Responsibilities
Participant Engagement & Caseload Management
Manage a caseload of participants and provide tailored employment support
Conduct eligibility and suitability assessments
Build positive and trusting relationships with participants throughout their journey
Maintain engagement and motivation through regular reviews and support sessions
Support participants to identify realistic employment goals and progression routes Action Planning & Employability Support
Develop personalised action plans based on individual needs and aspirations
Deliver Information, Advice and Guidance (IAG) to support progression into employment
Support participants with:
Job searching
CV development
Application forms
Interview preparation
Career planning
Monitor and review participant progress towards agreed goals Barrier Removal & Signposting
Identify barriers that may impact employment outcomes
Signpost participants to appropriate support services, including:
Training opportunities
Health & wellbeing services
Digital inclusion support
External specialist providers
Support holistic development and progression Employer Engagement & Recruitment Support
Build relationships with local employers and stakeholders
Source employment opportunities, work trials and volunteering placements
Match participants to suitable vacancies
Conduct pre-screening and candidate preparation activities
Support participants after job start to improve retention and sustainment outcomes
Quality, Compliance & Performance
Maintain accurate participant records and management information
Work towards agreed performance targets including:
Programme starts
Job outcomes
Sustained employment outcomes
Employer engagement activity
Contribute to quality improvement and customer service standards
Ensure compliance with organisational policies and contractual requirements
Essential Criteria
Excellent communication and interpersonal skills
Ability to build rapport and establish positive relationships
Strong organisational and time-management skills
Ability to manage a caseload and prioritise workload effectively
Confident using Microsoft Office and digital systems
Positive and proactive approach to problem solving
Ability to work independently and as part of a team
Full UK Driving Licence
Willingness to travel across Cumbria when required
Transferable Skills Welcome
We welcome applications from individuals with backgrounds including:
Recruitment
Customer Service
Sales
Retail Management
Housing
Social Care
Health & Wellbeing
Youth Work
Education & Training
Community Support
Advice & Guidance
Employment Services
Welfare-to-Work
Hospitality Management
Account Management If you are passionate about helping people achieve their goals and have strong people skills, we would love to hear from you.
Desirable Criteria
Experience supporting people into employment, education or training
Experience working towards targets and KPIs
Knowledge of local labour market opportunities
Information, Advice & Guidance experience
Experience of employer engagement or recruitment
Experience within employability, welfare-to-work or community programmes
How to Apply
For more information or to apply for the Employment Advisor role, please contact:
Robert Rowe (phone number removed) (url removed)
Salary description
£26988.00 - £26988.00 per year