This is a temp - perm role however please apply if you have the experience and are looking for permanent only. They offer flexible working hours, a 9 day fortnight and hybrid working (2 days from the office per week). Please note the location of the office will change and be more centrally based.
What You’ll Be Doing:
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Overseeing third-party agreements, head leases and managing agents
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Scrutinising service charge demands, accounts and formal notices
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Monitoring contractor performance against KPIs and SLAs
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Investigating and escalating disputes or non-compliance
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Supporting financial and building safety compliance monitoring
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Acting as a key liaison between residents, managing agents and internal teams
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Supporting delivery of leasehold and property management services
What They Look For:
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Experience of building relationships with third-party managing agents
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Knowledge of leases, service level agreements and service charges
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Ability to analyse financial information and performance data
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Strong stakeholder engagement and influencing skills
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Confident challenging underperformance and driving improvements
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Ability to handle stage 1 complaints
If you’re proactive, commercially aware and passionate about delivering high-quality services to residents, we’d love to hear from you
Salary description
£35000.00 - £37000.00 per year