Job Title: Operations & Logistics Administrator
Location: Greater Manchester
Type: Full-time / Permanent / On-site
Salary - Up to £30,000 (DOE)
We are representing an established and fast-growing cosmetics wholesaler who is looking for an experienced Operations and Logistics Administrator to oversee end-to-end shipping operations, including documentation, freight and customs coordination, shipment tracking, record-keeping, and regulatory compliance as well as being responsible for the day to day office administration. This role is an exciting opportunity for someone within the beauty and cosmetics industry to develop and gain exposure across multiple functions.
Key Responsibilities
- Administrative Operations: manage phones, emails, calendars, meetings, travel arrangements; maintain electronic and physical filing; support internal communications.
- Procurement & Financial Support: monitor office supplies; process orders and invoices; assist with expense reimbursements; support basic QuickBooks Premier data entry and reconciliations.
- Order & Inventory Support: enter and track orders; assist with stock reconciliation with the warehouse; prepare picking lists; support quarterly/annual stock takes.
- Logistics & Compliance: prepare shipping documents (invoices, packing lists, bills of lading, manifests); coordinate with freight forwarders and customs brokers; track shipments and resolve issues; maintain supplier and customer records; ensure GDPR/compliance.
- Data & Reporting: compile data for management reports; monitor key metrics (stock levels, order cycle time, freight costs); support audit readiness with organized records.
- Retail & Partnerships: liaise with UK retailers and internal teams to ensure timely communication and delivery.
Essential Experience & Skills
- Experience: 4+ years in office administration, procurement, logistics, or related fields; cosmetics/retail/import-export experience is advantageous.
- Technical Skills: Proficient in MS Office; experience with ERP/CRM systems; QuickBooks Premier familiarity preferred.
- Language: Fluent in English, additional languages such as Mandarin would be advantageous but not essential.
- Key Competencies: Attention to detail, organisational excellence, effective communication, problem-solving, and collaboration.