What We Do
Valley House provides supported accommodation for vulnerable individuals and families, as well as a range of community services.
You will be responsible for the service user data management information system.
· To collect and analyse data to identify trends and provide the organisation with valuable information that can be used to improve services.
· Be the expert user of the service user data management system and support staff in expanding their knowledge of the system and assist them in using it to its full capability.
· To provide training for staff, ensuring they understand the data management system.
· Analyse and interpret information from the service user data management system to provide up to date information and reports, including quality monitoring.
· Provide quarterly reports to the Senior Management Team and the Board, ensuring compliance with the Data Protection Act.
· Support the ongoing development and review of our internal Outcome’s framework.
The successful candidate will have:
Proven experience in important aspects of the job, such as statistical analysis and working
with data sets, data analysis tools and relational databases
Experience of collating and interpreting data to produce high quality reports
Experience of working with Microsoft Office applications and data management
systems/software packages
Experience of handling a varied workload with conflicting demands and timescales
Knowledge of Data Structures, numerical analysis and data interpretation
A good knowledge of data protection procedures
An understanding of Outcome frameworks
An understanding and passion for the work of Valley House
Excellent verbal and written communication skills
High level of IT skills to ensure precision and accuracy
The ability to pay attention to detail when working with data in order to make accurate
conclusions and predictions
An ability to work confidently on own initiative
Advanced Excel skills
This post requires a satisfactory DBS check. For applicants who have been residing overseas during the last 5 years you will be required to obtain a certificate of good conduct from the country where you have been living.
The hours of work are 37.5 hours per week.
The closing date is 4pm on Monday 28 September 2026 and interviews are to be held on Friday 2 October 2026
For more information about Valley House please visit our website (url removed)
Salary description
£13000.00 - £13000.00 per year