This role is ideal for someone compassionate, proactive and motivated to drive positive change.
Location: Manchester (GM Pathfinder)
Salary: £32,403 per annum
Closing date: 26 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Lead change. Empower young people. Deliver real outcomes.
Join the team as a Senior Progression Coach and take the lead in supporting young people facing homelessness to build resilience, secure housing, and access meaningful opportunities. You’ll manage a small caseload while coaching and developing a team to deliver high-impact, person-centred support grounded in a strengths-based, therapeutic approach.
We’re looking for a confident leader with experience managing people, caseloads, and risk in fast-paced community settings. You’ll be skilled in safeguarding, partnership working, and driving outcomes—bringing energy, empathy, and accountability to everything you do.
If you’re passionate about inclusive support, thrive on collaboration, and want to shape a service that creates lasting change, this is your opportunity to step up and make a difference.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key Deliverables
You will fully understand the requirements of the outcomes-based contract
You will support your team to identify, record and evidence outcomes promptly as per contract requirements
You will support all clients (directly or indirectly) to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities
You will ensure work is recorded accurately and in a timely manner on our client database, Inform
You will complete regular supervisions, appraisals, caseload reviews and team meetings with the coaches you supervise and engage in supervisions with your own line manager
You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in the Policy and Procedures
You will carry a small caseload of clients and ensure each client receives person-centred, tailored support
You will ensure every client in the service has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed
You will deliver one-to-one support in the local community and will occasionally facilitate group work
You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of clients in accordance with data protection and information sharing protocols
You will be flexible, reflective and creative in your engagement with clients and personalise your support to them
You will involve clients in the decisions made about them and encourage participation in the wider community programme of activities
You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team
You will proactively engage with internal and external Evaluation teams to improve the service delivery
You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times
You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager
What we are looking for from you – Person Specification
When completing your application form please address all the points set out below.
Experience of managing a team and supervising the work of others
Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities
Experience of managing a caseload
Experience of lone working in the community
Experience of keeping records continuously up to date and accurate, logging information in a timely manner
An understanding of and commitment to working in a strengths-based way
Experience and understanding of Risk Assessments and Support Planning
Good literacy, numeracy and IT skills
Experience and understanding of safeguarding requirements and procedures
Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination
Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others
Personal and professional integrity
High level understanding of professional boundaries and ability to maintain boundaries
Effective collaborative working and partnership building
Ability to effectively reflect on own practices for ongoing learning and development
Respect for the values and ethos of the charity and its founding partners
What You’ll Receive
Tailored training and development
Flexible working options where suitable
26 days annual leave, rising with service
Family friendly leave policies
Pension scheme with employer contributions up to 7%
Employee Assistance Programme with 24/7 GP access
Discounts across retail, travel, food, fitness and more
Cash health plan for you and your family
Death in service benefit
Access to legal and practical support
Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About the Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
#INDSCP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People
Salary description
£32403.00 - £32403.00 per year