Role Overview
Efficiently and accurately carry out panel repairs and replacements on motor vehicles, ensuring all work complies with manufacturer, retailer, and industry standards. Maintain high levels of customer satisfaction and prioritise safety throughout all tasks.
Key Responsibilities
Perform repairs in accordance with best practise procedures and manufacturer guidelines.
Utilise manufacturer data and technical specifications to apply appropriate welding techniques and equipment.
Operate body alignment equipment precisely for all body repairs.
Interpret job cards thoroughly and seek clarification from the Bodyshop Estimator if instructions are unclear or inconsistent.
Complete assigned repairs within estimated timeframes, safeguarding customers’ vehicles and belongings while in the workshop.
Ensure all vehicles meet safety standards prior to customer collection.
Identify, diagnose, and report any additional faults or damage found during repairs, updating job cards and informing the Estimator promptly.
Accurately record all components, materials, consumables, and labour hours used per repair, minimising waste and ordering replacements as necessary.
Maintain a clean, organised, and hazard-free working environment.
Adhere strictly to health and safety, environmental, and recycling policies, reporting any concerns to the Bodyshop Manager or Health and Safety Officer.
Ensure tools, equipment, and materials are kept in good condition, following company policies.
Support workshop operations by undertaking additional duties as directed by the Bodyshop Manager.
Performance Measures
Personal productivity and operational efficiency.
Effective and economical use of components, materials, and consumables.
Positive feedback from employee appraisals.
Quality and thoroughness of final vehicle inspections.
High levels of customer satisfaction (Customer Satisfaction Index - CSI).
Authority Limits
Expenditure: In line with company policies and authorised limits.
Use of resources: Responsible and efficient utilisation aligned with operational needs.
Personnel: Collaborative engagement and clear communication with colleagues and management.
Salary: Up to £55,000 plus benefits
Salary description
£50000.00 - £55000.00 per year