Salary: 40K , plus OTE
Location: Surrey
As a Deputy Showroom Manager, you will have a full understanding of the retail sales
cycle, you will be experienced and confident in targeting, engaging and qualifying
potential customers. With proven B2B experience you will also be confident and
successful with gaining and retaining trade customers.
You will support the Showroom Manager with sales, customer service and resolving
issues as and when required. You will manage your own leads as well as monitoring the
Sales Advisor’s workloads. You will also be required to conduct face to face showroom
appointments with customers.
Responsibilities:
• Drive sales
• Maximise team productivity
• Manage staffing matters (including shift roster management, annual leave
requests, absence reporting)
• Conduct regular one to one meetings and performance appraisals with Team
Leader and Sales Advisors
• Attend management meetings
• Liaise effectively and constructively with other departments on relevant projects
including to facilitate premises maintenance and/or display changes
• Purchasing of showroom consumables
• All other Showroom Manager duties as required
Additional responsibilities
• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing
outstanding aftersales service
• Increase online customer reviews
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for
interiors
Skills required:
• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office
If this role sounds suited to you, please contact Katie
Salary description
£40000.00 - £45000.00 per year