Location: Heathrow, London
Department: Operations / Time-Critical Logistics
Employment Type: Full-time
Reporting to: AOG Operations Manager / Operations Director
About the Role
We are seeking a highly responsive and commercially minded AOG (Aircraft on Ground) Specialist to join our industry leading client.
The successful candidate will be responsible for coordinating time-critical, aircraft-on-ground movements, ensuring aircraft parts, tooling and critical components are collected, transported and delivered safely and within demanding deadlines.
This is a fast-paced role where minutes matter. You will act as a key point of contact for customers, airlines, MROs, freight forwarders, suppliers and transport partners, taking ownership of shipments from initial request through to final delivery.
Key Responsibilities:
* Manage AOG and other highly time-critical transport requests from start to finish.
* Coordinate urgent collections and deliveries
* Monitor shipments continuously and provide proactive updates to customers.
* Identify and resolve delays, disruptions and operational issues quickly.
* Coordinate out-of-hours, overnight, weekend and holiday movements when required.
* Ensure accurate handovers between shifts and operational teams.
Essential Skills:
* Previous experience within AOG, aviation logistics, freight forwarding, courier or time-critical transport.
* Strong understanding of the urgency and service expectations associated with aircraft-on-ground movements.
* Experience coordinating transport under significant time pressure.
* Previous experience working for a Freight Forwarder
Salary description
£30000.00 - £40000.00 per year