The Hardware Platform is accountable for delivering a modern device experience that supports flexible, hybrid working and enables productivity from day one. It owns the end-to-end lifecycle of user hardware, from strategic standards and supplier management through to provisioning, refresh, and retirement. The platform focuses on experience-led device design, ensuring equipment is reliable, secure, and aligned to user needs and personas. It drives efficiency and sustainability through lifecycle optimisation, asset intelligence, and streamlined fulfilment, ensuring employees are always equipped to perform at their best.
What you’ll be doing as a Hardware Platform Owner
Own device lifecycle from procurement to retirement.
Define hardware standards and strategy.
Manage suppliers and vendor performance.
Ensure secure and reliable device experience.
Drive sustainability and lifecycle optimisation.
Base location: Clearwater Court
Working pattern: Mon – Fri, 9am – 5pm
Contract type: Permanent – Hybrid
Essential criteria
ITIL Foundation qualification. (or equivalent experience)
Experience managing hardware or device environments.
Knowledge of lifecycle and asset management.
Vendor and supplier management experience.
Ability to define user-focused standards.
Nice-to-haves
Large-scale device refresh experience.
Sustainable IT asset knowledge.
What’s in it for you?
Competitive salary up to £85,000 per annum.
26 days annual leave, increasing with service, plus bank holidays.
Generous pension scheme.
Performance-related pay scheme.
Access to private healthcare.
Wellbeing and lifestyle benefits.
Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment
Salary description
£85000.00 - £85000.00 per year