What the Role Involves
Each shift is based on a specific route, stop, or station. You’ll be provided with everything you need, including a tablet, survey materials, and ID, to carry out your work confidently.
During your shift, you will:
Approach passengers and invite them to take part in a short survey
Ask a set of structured questions and accurately record responses
Capture feedback on their journey and experience
Occasionally count passenger numbers (footfall)
Shifts may vary:
Some involve travelling on a bus for the full route
Others are based at a bus stop or station (typically around 3 hours)
You’ll be working independently, often in public-facing environments, so confidence and resilience are key.
What to Expect
Paid per shift (rather than hourly)
Typically around 2 shifts per week, depending on local demand
Flexible, part-time work that fits around other commitments
Free travel on the bus services you are surveying
Opportunities for additional work and performance-based earnings
This role can involve early starts, varied locations, and approaching people who may not always want to take part, but it’s also a great way to work flexibly and meet a wide range of people.
Why Join Ipsos?
Comprehensive, award-winning training
Supportive team environment and ongoing guidance
Access to employee discounts
You’ll Be a Great Fit If You:
Are confident speaking to members of the public
Are comfortable working independently in different locations
Can stay motivated, even when responses are low
Have a full driving licence and access to a car
Are happy travelling locally and working on buses
Are looking for flexible, ongoing fieldwork opportunities
Ready to Get Started?
Apply now to join Ipsos as a Market Research Interviewer and help shape the future of public transport across the UK.
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Salary description
£17.00 - £20.00 per hour