Location – Sevington, Kent TN25 – Office based
Contract – Temporary – 6 Months (with a view to extension)
Hours – Average 37 hours per week on a 6-week rolling shift pattern (24/7 rota including nights)
Start Date – ASAP
The Role Summary
The position is primarily office-based, carrying out administrative duties relating to imported goods entering the UK. Full training will be provided on all systems and procedures.
You will also provide support to Environmental Health Officers and Official Veterinarians during inspections within the inspection sheds.
Your key duties within the role will include:
Complete documentary checks using IPAFFS and other internal systems
Use AI-assisted systems to process and verify documentation
Carry out CHED and IUU document checks
Respond to enquiries from import agents and hauliers via phone and email
Escalate issues and complaints where appropriate
Assist Officers and Veterinarians during inspections
Carry out identity and seal checks on consignments
Record inspection information using tablets and internal systems (PHILIS)
Support sampling activities and detention procedures
Coordinate vehicle movements across the Border Control Post
Liaise with multiple agencies to ensure efficient processing of consignments
Maintain accurate records and stay up to date with legislative changes and disease outbreaksRequirements
Previous administrative experience within a busy environment
Excellent IT skills, including Microsoft Office
Strong attention to detail
Excellent written and verbal communication skills
The ability to manage multiple priorities and work accurately under pressure
A flexible approach to shift work, including nights and weekends
A commitment to high standards of cleanliness and personal hygienePrevious experience within food safety, import/export, logistics, regulatory services or environmental health would be advantageous but is not essential.
A driving licence is beneficial due to the site's location but is not essential.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Salary description
£15.25 - £15.25 per hour