Are you passionate about delivering exceptional service and solving customer's problems?
Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation.
What's in it for you?
A great place to work with a fun and supportive environment
Hybrid role with free parking in Guildford
Full-time working hours (9am - 5.30pm)
Opportunity to make a positive impact and be a Brand Ambassador for the organisation
A rewarding salary of £27,999.16 per annum
Responsibilities:
Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy
Identify and assess customers' needs to ensure satisfaction
Provide accurate and complete information using the appropriate tools
Maintain detailed records of customer interactions and process customer accounts
Be a Brand Ambassador for the organisation, representing their values and commitment to excellent service
Required Skills and Experience:
Excellent written communication skills with a keen attention to detail
Customer-focused mindset, always striving to go above and beyond
Prior experience in a customer service environment is preferred
Affinity with technical product support is a plus
Join our client's Customer Service team and enjoy a rewarding role, where you can showcase your customer service skills and make a difference.
If you are enthusiastic, dedicated, and ready for a new challenge, please apply now!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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Salary description
£27999.00 - £27999.00 per year