Supporting Our Associates & Keeping Operations Running Smoothly
We're looking for an organised, proactive, people‑focused Contract Consultant who thrives in a fast‑paced environment. You'll be a key part of ensuring our associates are supported, processes run smoothly, and the flex pool operates efficiently. If you love helping people, running payroll, keeping multiple tasks on track, and being the calm, reliable point of contact for day‑to‑day activity, this role is perfect for you.
💻 1. Systems, Data & Digital Know‑How
You'll be the go‑to person for keeping our systems tidy, accurate and up to date, including:
Managing holiday approvals and maintaining holiday calendars
Keeping associate records updated across key systems
Producing and maintaining essential team/operational documentation
Ensuring accuracy of data across scheduling and workforce tools
💬 2. People Support & Day‑to‑Day Queries
You'll be the friendly face (and voice!) that keeps everything moving:
Handling daily queries and walk‑ins in a confident, supportive manner
Responding to general questions across multiple platforms
Providing login/access information where needed
Preparing reports or information for colleagues and managers
🎯 3. Recruitment Support - Setting People Up for Success
You'll help ensure new starters are compliant, prepared and ready:
Checking Right‑to‑Work documents
Ensuring all candidates meet compliance standards
Preparing registers, gathering documents and sending communications
Sending contracts, assignment confirmations, references and updates
Assigning new starters to their appropriate roles in internal systems
💷 4. Payroll Coordination & Accuracy
A crucial part of keeping our associates supported:
Managing payroll checks for weekly paid associates
Investigating missing hours, clock‑in issues and discrepancies
Liaising with payroll teams to resolve queries promptly
Ensuring overtime, sickness and holiday hours are correctly recorded
Supporting associates with pay‑related questions in a calm, clear manner
🔄 5. Flex Pool Management
You'll help keep the flexible workforce running smoothly:
Monitoring flex pool availability and shift fulfilment
Communicating shift changes, cancellations or updates
Ensuring fairness and transparency in shift allocation
Building strong relationships with associates to maintain engagement
Supporting scheduling through accurate data and timely updates
🗂️ 6. General Admin Support
You'll help keep the office running like clockwork:
Managing shared inboxes
Answering and directing calls professionally
Ensuring communication is clear, timely and consistent
⭐ What You Bring
Energy, organisation and a genuine passion for helping people succeed.
You'll also bring:
Strong admin skills with excellent attention to detail
Confident data entry and system management abilities
Friendly, solution‑focused customer service skills
The ability to stay calm and efficient in a busy environment
Clear, professional communication with associates and clients
A proactive approach to supporting the team and improving processes
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£13.00 - £13.00 per hour