Full-Time | Hybrid Working | OTE £50,000 | Basic Salary £28,000-£35,000 (dependent on CeMAP qualification)
Benefits Package
Up to 25 days' annual leave plus bank holidays
Your birthday off every year
Healthcare cash plan
Contributory pension scheme (matched up to 5%)
Cycle to work scheme
Life assurance
Long service awards
Modern city centre offices with step-free access
Hybrid working available after probation (minimum 3 days onsite per week)
The Opportunity
Time Recruitment is proud to represent a forward-thinking financial services organisation with a social purpose. This is your chance to join a team that's redefining financial inclusion for UK homeowners through bespoke lending solutions. If you're passionate about customer service, thrive in a fast-paced environment, and want to make a genuine impact-this role is for you.
Key Responsibilities
Manage inbound leads across multiple channels
Deliver outstanding customer service by evaluating customer needs and recommending tailored solutions
Ensure full compliance with regulatory and ethical standards (SMCR)
Adhere to internal policies and procedures
Meet and exceed service levels and performance targets
Work in line with responsible lending and underwriting policies
What We're Looking For
Essential:
Full or part CeMAP qualification (training packages available)
Minimum 12 months' experience in an advised sales role
Proven ability to meet objectives in a fast-paced setting
Availability to work onsite in Manchester at least 3 days per week
Desirable:
Excellent customer service and communication skills
Strong decision-making abilities
Demonstrated success in meeting performance targets
Inclusive Culture
This employer is committed to equality, diversity, and inclusion. All applicants are treated with fairness and respect, and hiring decisions are based solely on merit. Reasonable adjustments are available throughout the recruitment process-please reach out if you require support.
Ready to take the next step in your career as a Mortgage Advisor? Apply now through Time Recruitment and help shape the future of financial empowerment
Salary description
£28000.00 - £35000.00 per year