The Training Officer will design and deliver certified training on our products, machinery and jointing techniques for employees, customers and distribution partners. You'll be the person who makes sure everyone, from new starters to long standing distributors, has the practical skills and confidence to work with our products properly. It's a hands on role that mixes classroom delivery, workshop training and time on customer sites.
Responsibilities
- Design and maintain theoretical and practical training programmes
- Deliver classroom, workshop and on-site training sessions across the product portfolio
- Tailor training to varying levels of technical knowledge and experience
- Assess competence through practical and theoretical evaluation
- Produce training presentations and learning materials
- Deliver technical training to customers, contractors, end users and distributors
- Support sales and specification teams with customer education initiatives
- Promote best practice in installation techniques and product selection
- Assist with technical support, demonstrations and events
- Maintain customer training and certification records
- Identify employee training needs in collaboration with managers
- Maintain an accurate training matrix, ensuring valid, up-to-date certifications
- Monitor expiry dates and coordinate refresher training
- Maintain accurate records to support compliance and audit requirements
- Gather delegate feedback and measure training effectiveness
- Recommend improvements to training programmes
- Monitor industry developments, legislation and standards
- Ensure all practical training complies with company H&S policy
- Maintain training equipment and workshop facilities
- Promote safe working practices on and off site
What We're Looking For
Essential Experience
- Experience delivering technical training
- Experience presenting to groups of varying sizes
- Background in construction, engineering, manufacturing or technical products
What's On Offer
- Company pension
- Company vehicle
- Life assurance
- Company laptop and mobile phone
- Ongoing professional development
- Opportunities for some European travel and training