This is a well-established and growing manufacturing business with a reputation for delivering high-quality products and excellent customer service. Due to continued growth, they are looking to appoint a Sales Support Administrator to join their friendly and supportive team. The role is currently based in Oldham and will relocate to Bredbury later this year, offering a fantastic opportunity to become part of an evolving business.
Your new role
As a Sales Support Administrator, you will play a key role in supporting the day-to-day operations of the business, acting as a central point of contact for customers, suppliers and internal teams. This is a varied position combining customer service, administration and operational support within a fast-paced manufacturing environment.
Key responsibilities will include:
Managing incoming enquiries from customers and suppliers via telephone and email
Processing customer orders and maintaining accurate records on internal systems
Preparing documentation to support production planning activities
Liaising with production teams to monitor order progress and provide customer updates
Welcoming visitors and managing site attendance procedures
Supporting health and safety initiatives and promoting a safe working environment
Providing general administrative support to ensure smooth business operations
What you'll need to succeed
To be successful in this role, you will have previous administration and customer service experience, ideally gained within a manufacturing or production-led environment. You will be highly organised, confident in communicating with a range of stakeholders and comfortable managing multiple tasks simultaneously.
You will also have:
Strong administration and data management skills
Excellent customer service and relationship-building abilities
Previous experience working with customers, suppliers or production teams
Good knowledge of Microsoft Office, including Outlook, Excel, Word and Teams
Strong attention to detail and accurate record-keeping skills
Excellent verbal and written communication skills
The ability to work independently and collaboratively within a team
An understanding of sales and operational processes
Access to your own transport and the ability to travel to the Bredbury location following relocation
What you'll get in return
Competitive rate of £13.85 plus holiday pay per hour
Opportunity to join a stable and growing business
Supportive and collaborative team environment
Varied role with opportunities to develop your skills
On-site working environment with free parking available
Long-term career opportunity
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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Salary description
£13.00 - £14.00 per hour