📍 Bristol (Emersons Green area)
💰 £28,000 - £32,000
🕘 Monday-Thursday: 9:00am-5:00pm | Friday: 9:00am-4:00pm
I'm currently working with a growing business in Bristol that is looking to recruit a Customer Service Administrator to join their team. This is a varied role suited to someone who enjoys working in a fast-paced environment with a strong focus on customer interaction and problem-solving.
The Role
Acting as the first point of contact for customers via phone and email
Handling complaints and resolving issues in a professional and timely manner
Investigating queries and working to find effective solutions
Liaising with suppliers and internal teams to support service delivery
Processing customer information and maintaining accurate records
Supporting general administration, including onboarding and account management
What We're Looking For
Previous experience in customer service and administration
Strong complaint handling and objection-handling skills
Confident telephone manner and ability to manage challenging conversations
Highly organised with strong attention to detail
Comfortable working both independently and as part of a team
What's on Offer
Salary of £28,000-£32,000
Early finish every Friday
Opportunity to join a growing team with long-term progressionIf you're looking for a role where you can combine customer service, administration, and problem-solving, please apply or get in touch for more information.
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Salary description
£13.80 - £15.80 per hour