Graduate jobs in Birmingham

Job Title: Graduate Opportunities

Contract Type: Full-Time, Permanent

Salary: To be confirmed

Location: Redditch, Worcestershire

Hours: Flexible between 08:00–18:00 / early finish at 1 pm on a Friday (37.5 hours in total)

Executive Summary

We're recruiting a Sales Administrator who want to build a career with a growing business — people looking for a company to progress with, not just a job to fill.

This is a genuine entry-level start, and we're upfront about that: it's the first step on a structured path that can lead to sales and account management, operations, We're far more interested in your ambition and how you think than in the job title on day one.

You'll join our order processing and customer service team, supplying the hospitality and retail sectors. You'll learn SAP (or equivalent ERP), track order accuracy, and coordinate with manufacturing and logistics to keep delivery performance on target — gaining a real, data-driven grounding in how a sales operation actually runs. It's detail-driven, accuracy-critical work: the kind where getting the small things right is what keeps customers happy and deliveries on track. If that's the kind of work you take pride in, you'll do well here.

The Role

In this role, you'll sit at the centre of the order-to-delivery process — supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance.

Key Responsibilities

Process customer orders accurately and on time, end-to-end from enquiry through to delivery

Maintain accurate, up-to-date order and delivery records within SAP (or equivalent ERP system)

Track order status and flag discrepancies, working to keep data integrity high across the system

Coordinate with manufacturing and logistics teams to confirm delivery schedules and resolve timing issues

Handle day-to-day customer queries professionally, escalating complex issues to senior team members

Support reporting on order processing performance and delivery KPIs

Contribute ideas for process improvement as you build familiarity with the systems and workflow

Work closely with sales, operations, and customers as a key point of coordination

What We're Looking For

A recent degree would be desirable 

Attention to detail

Process discipline: you're comfortable following structured systems and procedures accurately and consistently

A methodical, evidence-based way of working — you weigh the facts and think a problem through before you act

Confident working with Excel, data and systems, and motivated to keep records accurate and up to date

A sense of urgency, with the ability to juggle multiple priorities and hit deadlines without letting accuracy slip

Clear written and verbal communication, and a professional, customer-first manner

A proactive mindset — you spot what needs doing and get on with it

You must live within a 10 mile radius of Redditch, Worcestershire

Desirable:

Interest in a long-term career in sales operations, account management, business analytics, or marketing

An analytical bent — you enjoy working with numbers, systems, and the logic behind a process

Previous part-time, placement, or internship experience in an office or customer service environment

Why This Role?

Genuine entry-level grounding — no prior sales operations experience required

Career pathway into sales and account management, operations, or marketing

Direct exposure to SAP/ERP systems, KPI reporting, and supply chain coordination

Work across the hospitality and retail sectors with strong long-term demand

Structured support from an experienced sales administration team

Salary to be confirmed

How to Apply

We are reviewing CVs now — early applications are highly encouraged. Click below to apply or contact our team directly.

Contact Arden Personnel (phone number removed) (Alcester) | (phone number removed) (Redditch)

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About Arden Personnel

Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer. Your next opportunity could be just a call or click away