Jobs in Birchwood

Are you ready to step into a pivotal role where your organisational skills and proactive mindset can truly shine? This Service Contracts Administrator position offers an exciting opportunity to be at the heart of a growing service division within a dynamic and technically innovative company. With exposure to major industrial clients and complex service activities, this role promises professional development, career growth, and the chance to make a real impact in service operations.

What You Will Do:

- Take ownership of service contract administration, ensuring records and documentation are up-to-date and annual renewals are managed efficiently.

- Coordinate service activities with engineers, including support for larger and more complex plant operations.

- Act as the first point of contact for customers with service contracts, delivering outstanding customer service.

- Plan and track scheduled service visits to ensure all contractual obligations are met.

- Manage service orders and support broader service administration processes.

- Collaborate with finance, field service, projects, and commercial teams to ensure seamless operations.

What You Will Bring:

- Strong administration experience, ideally within service, engineering, or technical sectors.

- Excellent written and verbal communication skills to effectively liaise with customers and teams.

- Confidence in managing multiple contracts, priorities, and deadlines in a fast-paced environment.

- Proficiency in Microsoft Outlook, Word, and Excel, with experience in CRM or service management systems (Salesforce experience would be a plus).

- A proactive attitude, with a drive to take ownership and develop the role further.

This role is central to the company's mission to optimise energy production and deliver high-quality service solutions. The Service Contracts Administrator will play a key part in ensuring the smooth delivery of service contracts and maintaining strong client relationships. With the support of an experienced and technically proficient team, you'll have the chance to grow with the business and shape the future of the service contracts function.

Interested?:

Don't miss the chance to join a thriving team and advance your career in service contract management. Apply today to take the next step in your professional journey!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included