Do you have a passion for retail and a heart for making a difference? We're looking for a motivated and commercially minded individual to lead the team in their busy store
Your Role:
As Shop Manager, you will the drive sales and customer experience . You'll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.
Key Responsibilities:
Manage day-to-day shop operations
Lead, motivate, and train a team of volunteers
Drive donations and deliver excellent customer service
Maintain high visual merchandising and housekeeping standards
Monitor financial performance and meet sales targets
Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop's financial performance.
Foster a creative shop environment where team members seek to maximise income in new and innovative ways
Manage the team to maximise income from Gift Aid on donated products
Maintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity.
What We're Looking For:
Retail management experience ideally in a charity or retail environment
Excellent communication and organisational skills
A passion for our cause and the community
Ability to work flexibly, including some weekends
Benefits :
A rewarding role with real impact
Training and support from an experienced team
Opportunities to develop retail and management skills
Staff discount and holiday allowance
Apply now and be part of something truly meaningful.
25 days holiday + bank holiday allowance
A generous pension - we will contribute 8%
Great discounts and rewards through Blue Light Card and Benefit Hub
Life assurance, Bupa health cashback plan
Tickets for Good - Free and discounted tickets for events
Salary description
£25000.00 - £26200.00 per year