📍 Field-Based | UK-Wide Travel
💰 Competitive Salary + Company Vehicle + Benefits
An exciting opportunity has arisen for a Field Service Engineer to join a leading supplier of specialist packaging machinery.
Due to continued growth and expansion, we are looking for a motivated and skilled engineer to strengthen our service team. This is an excellent opportunity to work with industry-leading equipment, providing installation, maintenance, troubleshooting and technical support to customers across the UK.
The role offers long-term career development, ongoing training, and exposure to a wide range of packaging machinery within the cosmetic, personal care, pharmaceutical, healthcare and manufacturing sectors.
The Role
As a Field Service Engineer, you will be responsible for supporting customers through the installation, commissioning, servicing, maintenance and repair of packaging machinery. You will work closely with the Service Manager and wider engineering team, ensuring excellent customer service and high technical standards at all times.
This role involves regular travel throughout the UK and occasional overseas travel. Overnight stays will typically be required 1-2 nights per week.
Key Responsibilities
Carrying out planned preventative maintenance and routine servicing on customer equipment
Diagnosing and repairing mechanical, electrical, pneumatic and control system faults
Attending customer breakdowns and providing effective troubleshooting support
Installing, commissioning and setting up new machinery at customer sites
Performing machinery modifications, upgrades and improvements
Providing technical support both remotely and on-site
Identifying recurring issues and recommending preventative solutions
Completing service reports and maintenance documentation accurately
Supporting machinery testing and factory acceptance testing when required
Delivering operator training and technical guidance to customers
Working in accordance with health and safety requirements and company procedures
Building and maintaining strong customer relationships
Supporting equipment demonstrations alongside the sales team when required
Representing the business professionally at all times
About You
We're looking for a hands-on engineer with strong fault-finding abilities and a customer-focused approach.
Essential Requirements
✅ Completed engineering apprenticeship or equivalent engineering qualification
✅ Strong mechanical and electrical engineering knowledge
✅ Experience diagnosing and repairing industrial equipment
✅ Excellent problem-solving and fault-finding skills
✅ Ability to work independently and manage your own workload
✅ Strong communication and customer service skills
✅ Full UK driving licence
✅ Willingness to travel throughout the UK and stay away when required
Desirable Skills & Experience
✅ Experience servicing packaging machinery, process machinery or automated equipment
✅ Knowledge of pneumatic systems and control systems
✅ Experience within manufacturing, FMCG, pharmaceutical or packaging environments
✅ Previous field service engineering experience
✅ Ideally located within approximately 2-3 hours of Buckinghamshire
What's On Offer?
Competitive salary
Company vehicle provided
Business mileage allowance
25 days annual leave plus bank holidays
Company pension scheme
Life assurance benefit
Ongoing training and development
Opportunity to work with innovative machinery and technologies
Long-term career prospects within a growing business
Working Hours Monday to Friday
Standard full-time hours with flexibility required to support customer requirements and travel commitments.
If you're a skilled Service Engineer looking for a varied field-based role with excellent training, career development and the opportunity to work with cutting-edge packaging machinery, we'd love to hear from you.
Apply today for immediate consideration
Salary description
£45000.00 - £50000.00 per year