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We are seeking a proactive and customer-focused Leasehold Services Officer to manage leaseholder accounts, administer service charges and ground rents, ensure compliance with lease agreements and legislation, and provide excellent support to leaseholders.
Key Responsibilities
* Manage leaseholder accounts, including service charges and ground rents.
* Ensure compliance with lease agreements and relevant legislation.
* Maintain accurate records of leasehold properties and agreements Prepare and distribute service charge statements and related documentation
* Act as the main point of contact for leaseholders, addressing queries and concerns effectively.
* Investigate and resolve disputes or complaints in a timely manner.
* Collaborate with internal teams to ensure smooth property operations
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How to Apply
If you are interested in this opportunity, please apply below and we will be in touch