Location: Hybrid working – Birmingham office 1 day per week
Contract: Permanent
Hours: Full-time (37 hours per week) or part-time (28 hours minimum)
Salary: c £50,000 per annum
Grade: 13
Job Req: PEO10
Build strategic partnerships to shape the people agenda at the Gambling Commission.
The role:
In this role, you will partner with a group of senior leaders, acting as a trusted advisor and internal consultant across the full range of people-related matters. You’ll bring expertise, sound judgement, and a pragmatic approach to help leaders achieve their business objectives through effective, agreed-upon people plans.
You will champion the organisation’s people agenda, working closely with colleagues across the People Services function to deliver impactful, joined-up solutions. Through coaching, guidance, and constructive challenge, you will help strengthen leadership capability and build confidence in people management. As part of the wider People Services team, you’ll collaborate flexibly to provide high-quality professional services, advice, and support aligned with our strategic goals.
The team:
Our People Services team sits at the heart of our people-centric culture. Your expertise will help shape a thriving, collaborative workplace committed to making gambling fairer, safer, and free from crime. You’ll play a strategic and influential role in supporting employees, resolving challenges, and driving positive change, making your work both meaningful and rewarding every day.
Our offer to you:
- Civil Service Pension, with 28.97% employer contribution.
- 26 days’ holiday, rising to 29 days after two years’ service (pro rata).
- Holiday purchase scheme (option to buy up to five extra days’ annual leave).
- Flexible working & family-friendly policies.
- Ergonomic, fully accessible office, very close to Birmingham New Street Station.
- Open, collaborative and people-focused culture.
Your responsibilities:
- You will build and maintain influential and collaborative relationships with Executive Directors and senior managers, acting as an internal consultant to enable them to deliver their strategic plans and objectives.
- You will implement Strategic Workforce Planning by collaborating with key stakeholders to assess current and future workforce needs, providing guidance on headcount forecasting, talent pipeline development, and skills gap analysis to optimise resource allocation.
- You will use data and management information to inform decision-making that aligns talent strategies with the Commission’s strategic objectives.
- You will work with senior managers to improve performance through the interpretation of performance measures, people data and external best practice.
- You will contribute to the development of leadership and management capability by coaching and supporting managers. You will work with People Services colleagues to manage and resolve barriers to improved performance, ensuring lessons learned are shared.
- You will work with OD and learning to support senior managers to identify key development needs and ensure appropriate interventions are delivered.
- You will act as a coach to build leaders’ confidence and support them to lead staff engagement through a range of approaches.
- You will be responsible for implementing key people initiatives and frameworks across the business to ensure effective delivery.
- You will contribute to the People & Culture Strategy and policy formulation and support its implementation, working closely with colleagues in the wider People function.
- You will support senior managers with the development and implementation of organisational change, including internal communications, consultation, and negotiation with recognised trade unions.
The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their manager.
What we’re looking for:
Essential criteria:
- You will have significant and wide-ranging HR generalist experience, including the areas of change management, resourcing, talent and performance management.
- You will have up-to-date knowledge of employment legislation and potential future developments.
- You will have demonstrable experience of aligning people plans and interventions with organisational strategy.
- You will have experience of leading, coordinating and implementing organisational change.
- Employee relations experience, including consultation and negotiation with trade unions and overseeing complex cases.
- Able to build highly effective and collaborative working relationships to persuade and influence a range of stakeholders effectively.
Desirable criteria:
- CIPD qualified.
Your application:
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.
To apply for this position, please see the Gambling Commission careers website.
The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.
The selection process for this vacancy will comprise a job-related test and an in-person interview consisting of competency questions. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.
The closing date for this role is midnight on 19th April 2026.
Interviews are expected to be held on 27th April 2026.
Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
About us:
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration.
Please apply if you want to be part of an organisation that is a force for good
Salary description
£50000.00 - £50000.00 per year