We are hiring a Project resource scheduler to allocate work activity in line with client needs across a team of operatives / sub-contractors nationwide ensuring key SLAs are consistently met.
Liaise with the client to resolve queries in relation to the works being completed providing regular updates on progress as required.
Start date of Project Resource Scheduler :
Immediately
Pay / Package of Project Resource Scheduler :
Yearly salary paid along with holidays, company package , pension and promotional / career development opportunities
Job description of Project Resource Scheduler :
* Effectively plan works daily for dedicated resource, ensuring client SLAs and crew profitability targets are met consistently.
* Liaising with field resource to provide accurate updates.
* Liaise with third parties for specialist requirements (e.g. Traffic management, stores and materials, pest control, electricians)
* Monitor photo evidence on internal systems and report findings to operatives for correction escalating to Project Delivery Manager.
* Manage orders through to completion on internal and client databases in real time ensuring data entry is accurate and complete.
* Ensure DFEs are updated and correct prior to billing, including all additional costs for applications.
* Input timesheet to correctly capture activity.
* Management of processes on internal systems
Skills of Project Resource Scheduler :
* Good organisational skills with the ability to prioritise effectively, manage conflicting priorities and achieve deadlines.
* Able to work in a fast paced, changing environment taking commerciall decisions.
* Calling Landlords to arrange access for surveys and Kick-off calls with landlords where needed
* Joint process walkthroughs involving landlords and delivery partners.
* Standardised landlord information request forms completed
* Complaints handling process and forms
* Additional approach needed for engaging smaller landlords and gathering missing information
* Draft resident pre-build letters
* Attention to Detail
* Commercial Awareness
* Effective Communication
* Stakeholder Management
* Interpersonal Skills
Salary description
£28000.00 - £35000.00 per year