Manchester
The Role
We are recruiting for a Supply Chain Manager to join a well-established and growing business based in Manchester. This is a key role within the organisation, responsible for managing the flow of customer demand through the supply chain and ensuring that orders are fulfilled accurately, efficiently and in line with customer commitments.
The position sits at the centre of the operation, acting as the link between customer service, sales, commercial and finance teams. The successful candidate will take ownership of the order life cycle, ensuring clear visibility of demand, effective coordination across teams and consistent delivery against service level expectations.
This is a highly visible role within the business, offering the opportunity to take ownership of a critical function and work closely with senior stakeholders.
Key Responsibilities
Take ownership of the end-to-end flow of customer orders through the supply chain
Manage and maintain the order book, ensuring demand is accurately captured, tracked and fulfilled
Ensure supply chain performance consistently meets customer service levels, including OTIF targets
Act as the central link between customer service and the wider supply chain, ensuring clear communication and alignment
Identify risks to order fulfilment and take proactive steps to mitigate issues and protect service delivery
Oversee order processing activity, ensuring accuracy, efficiency and timely updates
Work closely with internal stakeholders across sales, commercial and finance to align demand with delivery capability
Drive continuous improvement within order management and demand coordination processes
Produce and analyse performance reports, identifying trends, risks and opportunities for improvement
Line manage and develop an office-based Supply Chain & Customer Service team (circa 4 direct reports), driving performance and engagementCandidate Profile
Essential
Degree or formal qualification in Supply Chain Management, Operations or a related field
Experience working within a supply chain or supply management environment
Strong understanding of order flow, demand coordination and fulfilment processes
Experience in a customer-driven environment with service level agreements or delivery targets
Strong organisational and planning skills, with the ability to manage high volumes of activity
High attention to detail and a structured approach to managing processes and data
Strong communication skills with the ability to work effectively across multiple teamsDesirable
Previous experience in a similar Supply Chain Manager, Supply Chain Coordinator or Planning role
Exposure to process improvement initiatives within supply chain or operations
Previous line management or team leadership experiencePersonal Attributes
Highly organised, with a strong focus on accuracy and process
Proactive and solutions-oriented, with the ability to identify and resolve issues quickly
Comfortable working in a fast-paced, operational environment
Strong team player with the ability to influence and build relationships across the business
Able to balance multiple priorities and deadlines effectivelyWhat's on Offer
Salary of £40,000 - £45,000 plus benefits
Opportunity to take ownership of a key supply chain function
Exposure to senior leadership and cross-functional teams
A fast-paced, collaborative and growing business environment
Strong opportunity for development and progressionBenefits
25 days holiday plus bank holidays
Contributory pension scheme
Free onsite parking
Flexi-time
We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£40000.00 - £45000.00 per year