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Role: Senior Risk Assessment Unit Quality Control

Location: Glasgow or Northampton

Role

The QC/QA Analyst is responsible for ensuring that operational outputs meet regulatory, internal, and industry standards. This role acts as a critical checkpoint, utilizing a "check and challenge" framework to identify errors, mitigate risks, and drive continuous improvement across the business unit.

Key Responsibilities

Quality Oversight: Execute scheduled Quality Control (QC) and Quality Assurance (QA) testing on high-volume and complex processes.

Stakeholder Engagement: Communicate findings and provide constructive feedback to operational teams and managers.

Root Cause Analysis: Identify recurring trends or systemic failures and suggest remedial actions to leadership.

Reporting: Produce detailed quality reports and dashboards for senior management, highlighting key risks and performance metrics.

Process Improvement: Collaborate with stakeholders to refine standard operating procedures (SOPs) based on QA results.

Working Background & Experience

Financial Crime Expertise: A broad understanding of financial threats is essential, extending beyond a narrow specialisation like KYC/AML.

QC & QA Experience: Proven experience working within a formal Quality Control or Quality Assurance function.

Investigations Background: Highly desirable. Experience in reviewing various entities and jurisdictions is a significant advantage.

Technical Skills: Proficient in Microsoft Excel. While we can provide training, the ability to use pivot tables is preferred.

About Barclays

Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.

Values

Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Diversity

Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.

Hybrid Working

Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances

Your Benefits

As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants