Important to note
Hours: 9:00 - 21:00
Shift Pattern: 4 on - 4 off
Location: E16, Canning Town
Salary per hour: £14.25
Contract: 40 hpw average/permanent
What you'll be doing
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To ensure that all requests & enquiries to the Postroom Department (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP’s on every occasion.
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To implement Health & Safety for Post room operations, adhering to current SOP’s and legislation.
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To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken.
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Ensure that work areas are always kept clean & tidy reporting any defects immediately.
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To ensure the Postroom is secured at all times with any unauthorised access challenged & dealt with in an appropriate manner.
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To be a part of the Resort team maintaining the policies, company rules and quality of Ballymore Properties Ltd.
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Meeting and Greeting all residents/ couriers politely on drop off and collection of mail
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To liaise with the RSM and RD at all times in relation to requests for deliveries to & from the site via the Postroom
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Ensure the smooth running of the communication systems within the Estate to SOP principles
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Correct reporting of any security / health and safety issues.
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Correct reporting of any incidents or complaints.
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Receiving and safekeeping of all parcels / registered mail, carrying out regular audits.
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Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection.
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Making out postal slips ready for delivery into resident’s post-boxes & the accurate recording of them ready for residents to sign for upon collection.
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Correct issuing of parcels / registered mail as per SOP’s.
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Receipt & Issue of residents’ dry cleaning/laundry ensuring relevant paperwork completed.
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When requested to carry out apartment key audit
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When requested to carry out Estate key audit
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Pro-actively dealing with maintenance and cleaning problems identified within the estate.
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Always maintain a safe environment for all people in the estate.
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Maintain a neat and tidy appearance in the Parcel Room and all Storage rooms.
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Take the appropriate action in the event of an emergency.
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To ensure all relevant correspondence is forwarded without delay to the RD’s office.
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Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events.
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To know, understand and demonstrate the principles highlighted within the BAML Mission Statement.
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To help to create a ‘can do, will do, with pleasure’ culture within all aspects of the Residential Estates Team.
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Assist where necessary with any other tasks or duties when assigned by the Resort Director or Residential Services Manager.
Please note: a full job description will be provided once shortlisted for the role.
What you'll need to be successful
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Good organisational skills
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Knowledge and experience of software systems to aid with front of house and security.
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Team player, to use initiative.
What now?
Very simply - Apply!
Updates on applications made via our job boards will be provided over a 1–2-week period from the date of submission.
Not what you’re looking for?
Check out our careers page.
Ballymore operate as an equal opportunities' employer
Salary description
£35000.00 - £35000.00 per year