This is a varied role that would suit someone who is organised, customer-focused and enjoys working in a fast-paced office environment.
Location: Pontypool
Pay: £12.71 - £13.00 per hour (depending on experience)/ Paid weekly
Key Responsibilities
Communicating with customers via telephone and email on a daily basis.
Processing customer orders accurately and efficiently.
Raising invoices and purchase orders.
Scheduling work and managing delivery bookings.
Producing customer reports.
Handling customer queries and resolving complaints professionally.
Answering incoming telephone calls and directing them to the appropriate department.
Filing and maintaining accurate records.
Assisting with basic estimating duties.
Providing general administrative support to the sales office team.
What We're Looking For:
Excellent communication and customer service skills.
A professional and polite telephone manner.
The ability to work well under pressure and manage multiple tasks.
Good working knowledge of Microsoft Excel and Word.
Strong attention to detail and accuracy.
Previous administration or sales office experience is desirable but not essential.
Working Hours
Monday to Thursday: 8:00am - 4:30pm
Friday: 8:00am - 3:30pm
Salary
£12.71 - £13.00 per hour, depending on experience.
If you're looking for opportunity with a supportive team and enjoy working in a busy office environment, we'd love to hear from you. Apply today through Vibe Recruit.
Vibe Recruit is acting as an Employment Business in relation to this vacancy
Salary description
£12.71 - £13.00 per hour