The Customer Support (CS) Quality & Excellence team in Veldhoven helps improve the performance and quality of ASML machines at customer sites worldwide. We work closely with stakeholders across the organization to identify recurring issues, monitor solution implementation, and drive continuous improvement. Today, several quality tracking and reporting activities rely on manual data handling, which can be time-consuming and prone to inconsistencies. In Computer Science | Information Technology internship: automation and dashboard development, you will help transform these activities into efficient, standardized, and user-friendly solutions. Your work will contribute directly to improving decision-making, reporting accuracy, and operational efficiency.
Your assignment
As part of this internship, you will support the automation and standardization of quality intake, issue tracking, and reporting processes for new machine performance management. You will work closely with the CS Quality Manager and stakeholders from different sectors to improve existing workflows and create scalable solutions. This internship offers the opportunity to combine data, process improvement, and automation in a business-critical environment. Your main responsibilities will be:
- Analyze current issue tracking and reporting processes and identify automation opportunities.
- Develop user-friendly tools to automate manual Excel-based workflows and reduce administrative effort.
- Create dashboards and visualizations that provide clear insights into issue status, trends, and cycle times.
- Standardize data collection and reporting methods for quarterly quality reviews.
- Improve tracking and traceability of corrective actions and solution implementation progress.
- Support process documentation and knowledge sharing within the team.
- Collaborate with stakeholders to gather requirements and test new solutions.
Your profile
To be suitable for the internship, you:
- Are pursuing a bachelor's or master's degree in information technology, computer science, or related technical engineering fields.
- Have experience with Excel automation, including macros and advanced spreadsheet functionality.
- Have experience creating dashboards and reports using Power BI or similar data visualization tools.
- Are analytical and enjoy translating business needs into practical solutions.
- Are proactive, collaborative, and comfortable communicating with stakeholders in English.
Other requirements you need to meet:
- You are enrolled at an educational institute for the entire duration of the internship, and you are at least 18 years old at the start of the internship;
- If you are a non-EU citizen, studying in the Netherlands, your university is willing to sign the documents relevant for doing an internship (i.e., Nuffic agreement);
- You attach your cover letter with a clear motivation on why you are interested in this internship assignment in particular;
- You need to be located in the Netherlands to be perform your internship. In case you are currently living/studying outside of the Netherlands, your application shows the willingness to relocate.
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Do you want to know more about the internship allowance, visa support and applying for an internship at ASML? Read this page.
Salarisomschrijving
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