Aftersales Service Engineer

Visitor Address HTCE Site Management
High Tech Campus 1-E, The Strip
5656 AE Eindhoven

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Interesse? Aftersales Service Engineer - Residential Energy Storage Power the energy transition - one battery at a time.

Alpha ESS Benelux BV is a fast-growing company in smart energy storage. From our office at the High Tech Campus in Eindhoven, we support installers and partners in Belgium and the Netherlands with the installation, monitoring, and service of Alpha ESS battery systems. To support our growth, we are looking for an Aftersales Service Engineer who will provide technical guidance to our customers and installers as they build a more sustainable energy future.

What you will do

Support installers and service partners with the commissioning and maintenance of Alpha ESS residential and commercial battery systems.

Perform remote diagnostics through our monitoring platforms and resolve technical issues.

Communicate with our international service and product teams (China, Germany).

Document service cases in our internal systems (CRM / Alpha Cloud) and ensure proper follow-up.

Contribute to process improvement, documentation, and product quality.

Who you are

You have a technical background (electrical engineering, electronics, energy technology, or similar).

You are analytical and hands-on, and enjoy working closely with installers.

You speak fluent Dutch and good English.

You thrive in an international environment and are comfortable taking responsibility.

You work accurately, structured, and communicate clearly.

What we offer

A challenging role in a fast-growing sector at the High Tech Campus Eindhoven.

Career growth opportunities towards senior service engineer or C&I specialist.

A dynamic team with short communication lines to management.

Competitive salary package.

Training and support from Alpha ESS Europe and our headquarters in China.

About Alpha ESS

Alpha ESS operates in over 100 countries worldwide and is a global leader in energy storage solutions. Alpha ESS Benelux BV coordinates activities in Belgium, the Netherlands, and Luxembourg and is located at the High Tech Campus in Eindhoven - the heart of European innovation.

Interested?

Send your CV and short motivation to hr@alpha-ess.de Please mention "Aftersales Service Engineer Benelux" in the subject line.

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