We are looking for a Digital Experience Manager to join the Nike team!
Do you have experience in digital retail and do you have strong leadership skills? This might be the role for you.
It is a role for 5 months, we are looking for someone that can start as soon as possible. You will work 40 hours a week.
- Salary based on experience
- Temporary role for 5 months
- in Hilversum
- 40 hours a week
- Challenging and diverse role
- Working for Nike
For the role of Digital Experience Manager, we preferably look for someone with previous Nike experience.
A successful candidate must possess a strong data-driven mindset, consistently leveraging insights to drive decision-making. You should be an innovative and proactive individual, continuously seeking new ways to improve the consumer journey. Your ability to navigate changes and complexities while effectively managing shifting priorities and providing clarity to the team will be crucial to your success in this role. You have a proven ability to produce high-quality deliverables within tight deadlines while effectively balancing multiple priorities.
Furthermore, you have a positive, energetic attitude with a genuine passion for e-commerce, retail, sport and fashion.
- Minimum of 5 years of professional experience, including 3 years in digital retail;
- Excellent oral and written communication skills and making persuasive and clear presentations;
- Strong leadership skills. You can coach and guide more junior members of the team on their deliverables, and contribute to a collaborative team environment where diverse backgrounds, skills, and perspectives are brought together to achieve common goa
- Proficiency in translating strategies into action and defining how to bring strategic priorities to life;
- Demonstrated knowledge in UX and consumer journey optimization;
- Strong analytical skills, with the ability to translate retail data into insights and actionable business strategies;
- Proven experience in conducting experiments and A/B testing and proficiency in consolidating and analyzing data from multiple sources;
- Solid understanding of retail fundamentals: Including the ability to perform Marketplace analyses and understanding of key retail and digital KPIs.
We are looking for a Digital Experience Manager to join the team. In this role, you will lead the optimalisation of the Nike Direct Digital Commerce experience through an experimentation-led approach and by placing the
consumer at the center of decision-making to maximize revenue and profitability. As a member of the Digital
Experience team within Nike Direct Digital Commerce (NDDC) you will be creating unbreakable relationships
between Nike and athletes, simplifying the consumer journey, and enhancing the browsing and purchasing
experience on our digital platforms, Nike.com and Nike App.
This role will be supporting the NDDC mission to engineer growth through the optimization of the digital user
experience (UX) and creating the best retail experience for Members by creating a frictionless and seamless
consumer journey across Nike.com and Nike App.
As EMEA Digital Experience Manager, you will manage a team responsible for optimizing the Nike digital
experience across Nike App and Nike.com in close partnership with x-functional stakeholders. You will guide
and coach the team by setting clear guidelines and guardrails for the key experiences to support the
implementation of the NDDC strategy to maximize conversion and deliver NDDC growth.
Below you will find some of your tasks:
- Create and optimize best-in-class consumer journeys by removing friction and obsessing high impact digital fundamentals to enable the wider Platforms and Growth teams to do the same in close partnership with other teams;
- Develop and communicate clear NDDC user experience guidelines and playbooks, enabling partners to implement their functional strategies aligned with the NDDC user experience vision;
- Partner with NDDC Consumer Construct, Business portfolio, and NDDC growth teams to gather input and feedback to update the NDDC user experience guidelines. Collaborate with these teams to understand their needs and objectives in order to guide them;
- Guide the team in conducting NDDC user experience audits to identify key UX opportunities to optimize the conversion funnel, determine clear actions, and asses the expected outcome;
- Monitor the health of the platforms experience by creating dashboards, performing ad-hoc analysis, and sharing regular updates and insights with x-functional partners;
- Manage complex projects that will require x-functional collaboration, set clear direction and milestones, and demonstrate best-in-class project management skills to ensure accountability;
- Lead the NDDC conversion offense across relevant workstreams involving x-functional teams, including weekly conversion Read and React, obsess data to understand conversion performance, translate data into commercial business insights;
- Support the NDDC On-site Experimentation Offense by enabling teams to run on-site tests in EMEA using different testing platforms and help remove roadblocks to ensure we prioritize the highest impact tests.
In this role, you will be part of the NDDC Growth team, report to the NDDC Experience Director, and work
closely with a team of Experience Specialists to deliver. Additionally, you will work closely with NDDC
Consumer Construct, NDDC Growth, NDDC Business Portfolio, NDDC Digital Operations, Digital Direct
Marketing, Member Growth, Member Experience, and Global Experience and Product teams.
You will work at the Nike European Headquarters in Hilversum. It is a dynamic, energizing place to work that reflects the values and spirit of the brand. Your colleagues come from all over the world, the team is diverse.
Nike maintains a hybrid working model, 3 days in the office, 2 days from home.
- Access to the gym facilities on campus;
- Commuting allowance of € 0,23 per km;
- 25 vacation days if you work 40 hours per week a full year;
- Diverse team;
- Work from home allowance of €5 per day on days you are working from home;
- 8.33% holiday allowance
Are you interested in this challenging job? Then respond via the button and add a recent CV and short motivation to your application.
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