The Group Omnichannel & Project Management Team steers the delivery of international omnichannel strategies at Douglas and drives initiatives to success across countries and departments. At our headquarters in Düsseldorf, the team makes sure customers experience Douglas as one brand across every channel.

We are looking for you to join us for an internship in which you actively shape international projects from day one. Are you interested in omnichannel, customer experience and project management, and do you want to back decisions with data? A team that involves and supports you is waiting for you.

TASKS WITH IMPACT

• You gain insight into steering and implementing international omnichannel strategies and actively contribute to initiatives and projects.
• Supporting project managers, you take on Project Management Office tasks and help deliver international omnichannel projects successfully.
• Analysing data from diverse sources and preparing it for well-founded strategic decisions is part of your day-to-day work.
• Collaboration with teams across several countries, support with operational topics and active drive for optimisation round out your role.
• Benchmark analyses on innovations and best practices are yours to run, and you use the findings to develop existing concepts further.
• As the link between Information Technology, Logistics, E-Commerce, Sales and Marketing, you ensure smooth exchange between these areas.

YOUR SKILLS

• You are studying business administration, economics or a comparable field, ideally with a focus on retail, strategy or management.
• Ideally, you bring first experience in retail, omnichannel, customer experience or project management.
• Working confidently with figures, you bring first experience in reporting or data analysis, or you build it during onboarding.
• PowerPoint and Excel are part of your toolkit, and knowledge of Jira and Confluence is desirable.
• Structuring complex topics independently, you contribute your own ideas to project work.
• Strong written and spoken skills in German and English (at least level B2 in each) are part of your profile.

DO YOU RECOGNIZE YOURSELF?

Then become part of our international company and apply, stating your salary expectations and possible starting date.

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.
We look forward to hearing from you!

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.