Salary: £26,500
Location: Incentivesmart Ltd, Unity Place, 200 Grafton Gate, Milton Keynes, MK9 1UP
Role Type: Full Time / Permanent / 9-5:30 / Monday – Friday / Hybrid Working Options*
Reporting To: Head of Operations
Core Responsibilities:
Keep our rewards catalogue up to date, inspiring and relevant at all times
Rigorously maintain data/product consistency and quality - text, images and videos
Work closely with suppliers, ensuring SLAs are met
Deliver best in class customer service via phone, email and live chat
Coordinating and placing reward orders with suppliers
Create compelling product promotions
Maintaining process guides and other relevant documentation
Work with our Finance team to review costs and margins
Ad-hoc office administration tasks as required
Personal skills required:
Strong communication skills (both written and verbal)
Exceptional attention to detail
Excellent organisational and problem-solving skills
Goal focused, able to work to set SLAs
A positive, pro-active attitude
A willingness to learn and develop
Good level of commercial awareness
Solid working knowledge of MS Office, particularly Excel
A team player who goes out of their way to support their peers
What you’ll get:
Competitive salary
Company bonus scheme
Funded Vitality Private Healthcare (after probation period is passed)
25 days holiday plus bank holidays (increasing with length of service)
Incentivesmarties reward and recognition programme
Ownership and tons of opportunity to make an impact
Retail discounts and Perks
Training and career progression
A fast paced and friendly culture
To become a member of a truly fantastic team of Incentivesmarties!
About Incentivesmart
Incentivesmart are on a mission to help ambitious businesses build more #RewardingRelationships with their employees and customers. Our multi-tenant SaaS platform hosts B2B loyalty programmes for a diverse client base of international brands. We have experienced exceptional year-on-year growth and are looking to strengthen our Operations Team as our business continues to grow. Incentivesmart has the foundations of a well-established company, the culture and passion of a start-up, and seriously ambitious growth plans for the coming years. You will be an important member of a growing and highly motivated team.
This year we have won multiple awards for our culture from Great Places to Work
At Incentivesmart we pride ourselves on our fantastic company culture and values. We love collaboration and have a real sense of community and fun! That’s why Incentivesmarties love being in the office, because they can immerse themselves in our culture! And our new offices at Unity Place, Milton Keynes really are something special!
*Incentivesmart is committed to being a flexible employer and recognises the importance of maintaining a healthy work/life balance. We offer hybrid working options, once the initial training period is complete.
REF-(phone number removed)
Salary description
£26500.00 - £26500.00 per year