Salary: £46,620 per annum, pro rata (includes regional uplift and car allowance)
Location: Hybrid, Camberley & surrounding areas with occasional travel to Ashford, Kent.
6 month Fixed Term Contract, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.
About the role
As a Maintenance Surveyor, you’ll deliver repairs and voids maintenance services for properties in your allocated patch, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.
The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.
In line with Awaab’s Law, you’ll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.
Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent’s mission of providing quality homes and services.
Salary
The spot salary for the Maintenance Surveyor post is £42,009 per annum, pro rata for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
You'll also receive an 8% regional uplift of £3,361 per annum, pro rata. Plus an additional essential user car allowance starting at £1,250 per annum, pro rata.
About you
You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You’ll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you’ll be travelling around our different sites, you’ll also need a full UK driving licence and access to a vehicle.
Successful candidates will be subject to a DBS and social media check.
Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance
We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
REF-(Apply online only)
Salary description
£46620.00 - £46620.00 per year