💼 NetSuite / ERP Systems Analyst
Role Overview
Responsible for supporting the development, maintenance, and day-to-day operation of an ERP system (NetSuite), ensuring it meets business needs and drives efficient processes across the organisation. Focused on system improvements, data integrity, reporting, and user enablement.
🔧 Key Responsibilities
- Provided day-to-day administration and support for the ERP system, including troubleshooting and issue resolution
- Collaborated with cross-functional teams (e.g. Finance, HR, Operations) to gather requirements and deliver system improvements
- Configured system components such as workflows, fields, dashboards, and saved searches
- Supported end users by resolving queries and promoting best-practice system usage
- Delivered user training sessions, onboarding, and adoption initiatives
- Assisted with change management activities, including impact assessments and user readiness
- Maintained system documentation, including processes, configurations, and user guides
- Supported testing of system updates, enhancements, and releases
- Developed and maintained standard and custom reports
- Managed user roles, permissions, and access in line with governance and security policies
- Ensured compliance with data protection, audit, and internal policies
- Performed data validation, imports, and ongoing data maintenance
- Promoted data standards and continuous improvement within the ERP environment
🧠 Skills & Expertise
- Experience supporting or administering ERP systems (e.g. NetSuite or similar)
- Strong understanding of business processes (finance, procurement, operations)
- Hands-on experience with system configuration, workflows, and reporting tools
- Strong analy