We're Hiring: Resident Liaison Officer
Location: Wirral (Bebington, Bromborough, Pensby, Heswall)
Sectors: Social Housing
Project Types: Retro-fit scheme
Pay rate: £27-30k per year salary (dependant on salary)
Duration: 6 month temp-to-perm
We are hiring for a temp-to-perm Resident Liaison Officer for our client. Work will be in the Wirral within the same area. Previous experience as an RLO is preferred. The company is a retrofit decarbonisation construction company. Fuel expenses are paid and salary is dependant on experience. This is starting ASAP!
Duties of the ResidentLiaison Officer include:
Pre-entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes to advise them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried out
Monitor customer complaints and resolve any potential issues
Monitor customer satisfaction Pay rate/info:
£27-30k salary once perm
Paid weekly every FridayHow to apply:
Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on (phone number removed)
Salary description
£27000.00 - £30000.00 per year